THX is a free app that rewards you with points for completing short questionnaires and allowing optional media‑tracking features. Trade your points for digital gift cards, enter prize draws or donate them to charity. By taking part you help brands fine‑tune their products and services to real consumer needs.
• Complete micro‑surveys about brands, ads and programmes.
• Enable TV & Radio or Outdoor tracking and earn points automatically, hour by hour.
• Fill in optional profile questions for a quick bonus.
Spend them in our in‑app Gift Shop, donate them to charity via THX Giving, or simply keep earning to boost your chances in regular prize draws.
No—they stay on your account indefinitely as long as you remain an active member.
Swipe down to refresh the home screen or fully close and reopen the app. If the balance still looks wrong after a few minutes, contact support.
Double‑check your email address and wait a few minutes. If nothing arrives, force‑close the app and start signup again. Still stuck? Email support@thx.community.
Tap "Forgot your password?" on the sign‑in screen, enter your username and follow the emailed instructions. If you can't remember your username, contact support.
Deleting the app stops all data collection. To have your account fully removed, email support and we'll erase your data.
Invitations depend on survey availability and whether media tracking is on. You can disable push notifications in your phone settings at any time.
All data is used for aggregated research only. We never share individual‑level data with third parties.
Open Account in the app to view and edit your details. New profile questions appear here from time to time and are worth extra points.
No. Points are awarded only for new profile questions to prevent fraud.
Not yet—this option is planned for a future update.
Contact support and we'll update it for you.
By granting microphone access, you allow the app to create tiny audio fingerprints that tell us which programmes or commercials are playing nearby. No raw audio is saved. You earn points for every hour the feature is on.
The app needs brief sound samples to generate real‑time audio fingerprints. These are matched against a secure database and immediately discarded—nothing is recorded or stored.
If you enable location sharing, the app can see when you pass specific ad locations or stores. Each hour earns points. Location data is anonymised and never sold.
Location pings are matched only against predefined points of interest and aggregated for reporting. We never share raw location trails.
Android: toggle the tiles on the home screen; iOS: use the permission pop‑ups or Settings. You can disable anytime.
Media tracking pauses if you hard‑close the app or another app uses audio. Simply reopen THX to resume earning points.
Currently 1 point per hour for TV & Radio and 1 point per hour for Outdoor research.
Go to Opinion in the app. New surveys trigger a push notification.
Either you've completed it or the response quota has been reached.
Each survey shows its exact points value before you start.
Refresh the app; if the balance still lags after a few minutes, contact support.
Responses are combined with thousands of others to create anonymised insights. Individual answers are never disclosed.
Enable Opinion push notes in Settings.
Donate your points to one of several live charity boxes. When the time frame or target is reached, we convert every 200 points into €1 and transfer the donation.
You can donate any or all of your balance while the collection is open, up to the target amount.
App‑store rules restrict in‑app monetary donations, so we collect points and handle the cash transfer externally.
Enable Charities push notes in Settings.
In Gift Shop you'll see a green Buy button once your balance meets the required points.
You'll receive a confirmation email. E‑vouchers are sent within 10 business days.
Generally unlimited, subject to your points balance and occasional limits on special offers.
Yes—our catalogue expands regularly.
Collect at least one point per day during the draw period. All active users are automatically entered.
Winners are selected automatically and notified by email. The result also appears in the app under Closed Prize Draws.
Yes, if too few users meet the criteria, we may extend the deadline rather than cancel.
Enable Prize Draw push notes in Settings.
